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Add and Invite Users to Bippit

How to upload your eligible employees to Bippit, and send the invite to claim their account.

Lygia Silva avatar
Written by Lygia Silva
Updated over 12 months ago

Onboarding? Your Customer Success Manager will take you through the process of adding and inviting users for the first time in line with your Implementation Plan.

To add and invite users, go to the Overview screen and click Add Users.

Add a Single User

  1. Select Add Single User

  2. Complete the new user form. You'll need to provide:

    1. To create the account:

      1. First Name

      2. Last Name

      3. Work Email

      4. Date of Birth in the format dd/mm/yyyy

    2. To track increased pension engagement as a result of Bippit access:

      1. Employee pension contribution

      2. Employer pension contribution

  3. Click Add User.


    You'll see a prompt asking if you'd like to invite the users now, or wait until later.

    Skip to Invite Users

Add Multiple Users

Download and populate .csv template

  1. Select Download .csv template

  2. Populate the .csv with the following data:

    1. To create the account:

      1. First Name

      2. Last Name

      3. Work Email

      4. Date of Birth in the format yyyy-mm-dd

    2. To track increased pension engagement as a result of Bippit access:

      1. Employee pension contribution

      2. Employer pension contribution

  3. You're ready to upload your file.

Upload multiple users

  1. On the Overview screen, click Add Users and select Upload Multiple Users

  2. Select the .csv file you just produced.

  3. Next, you'll need to map the columns in your file to the fields in the Admin Portal, for example First Name = First Name.

    As long as you've used the template, this should be quick and easy. Here's an example of how it should look :

  4. When you're done, click Upload Users.

  5. If there are any errors, Bippit will highlight them here. The most common error is a duplicate email address - in that case, we'll skip the duplicate record.

    You'll see a prompt asking if you'd like to invite the users now, or wait until later.

Invite Users

When you send an invite via Admin Portal, we will email a user to tell them how to claim their account.


You can send an invite to a user as soon as you add them by following the on-screen prompt.

Otherwise, to add a user:

  • On the overview screen, select the check box next to the user(s) you'd like to invite.

  • Select Invite Selected Users.

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